Returns and exchanges

To start your return, enter your order number and email address or phone number

Am I eligible for a return/exchange?

In order to be eligible for a return or exchange, you must apply for the return/exchange within 2 days of recieving your order.

Item must be

  • In original condition
  • Unwashed and unworn
  • In the original packaging

Free gifts or sale items can not be returned, only exchanged depending on stock availability!

How do I return/exchange?

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return/exchange
  • Prepare your order to be picked up by courier for return/exchange

 

Are there any charges for returns/exchanges?

  • Since we offer free shipping on orders, if an order is returned, shipping costs for both delivery and return will be decucted from the refund amount
  • In the case of an exchange, only the exchange shipping costs will be charged