Refund policy
At null beings, we value your satisfaction and want to ensure that you have a pleasant shopping experience. Please read our return/exchange and refund policy carefully to understand your rights and responsibilities when making a purchase from our store.
We accept returns and exchanges. To be eligible for an exchange or return, the following conditions must be met:
- The item must be in its original condition with all tags and labels attached.
- The product must be unworn, unwashed, and free from any signs of damage or use.
- You must provide proof of purchase, such as a receipt or order confirmation.
Returns/Exchanges must be applied for within 14 days of receiving your order. Exchanges and returns shipping costs will be applied.
Upon package arrival at our facility, we will undergo a quality check and if all the above points are covered, a refund will be applied.
*FOR ON-SALE ITEMS, REFUND ARE ONLY AVAILABLE AS IN STORE CREDIT. EXCHANGES CAN BE MADE DEPENDING ON STOCK AVAILABILITY.
Contact Us
If you have any questions regarding this Return/Refund Policy, please contact us at:
Null Beings
New Cairo, Egypt
Email: info@nullbeings.com
Phone or Whatsapp: +201066901669